Privacy Policy

1. Who We Are

Synergy Solutions Global Ltd is a UK-based business advisory and procurement readiness consultancy providing services including:

• Bid and tender management
• Compliance readiness support
• Business advisory services
• Procurement and contract acquisition support
• Strategic growth consultancy

2. Information We Collect

We may collect and process the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Job title
• Company information

Business Information

• Compliance documentation
• Bid/tender-related information
• Operational and procurement information
• Financial or commercial information shared during engagements

Technical Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Deliver our services
• Respond to enquiries
• Manage client relationships
• Prepare proposals and compliance documentation
• Improve our services and website
• Send relevant business communications
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent
• Contractual necessity
• Legitimate business interests
• Legal obligations

5. Data Sharing

We do not sell personal data. We may share information with:

• Professional advisers and consultants
• Compliance or certification partners
• IT and software service providers
• Regulatory or legal authorities where required

All third parties are expected to maintain appropriate confidentiality and data protection standards.

6. Data Storage & Security

We implement reasonable administrative, technical and organisational measures to protect your data against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

However, no internet-based transmission or storage system can be guaranteed as completely secure.

7. Data Retention

We retain personal and business information only for as long as necessary to:

• Deliver services
• Fulfil legal obligations
• Resolve disputes
• Maintain business records

8. Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict processing
• The right to object to processing
• The right to data portability

Requests may be submitted using the contact details below.

9. Cookies

Our website may use cookies and analytics tools to improve user experience and monitor website performance. You may adjust your browser settings to refuse cookies where preferred.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements or business operations. The latest version will always be available on our website.

12. Contact Us

For questions regarding this Privacy Policy or data protection matters, please contact:

Synergy Solutions Global Ltd
Email: info@synergysolutionsglobal.co.uk
Website: www.synergysolutionsglobal.co.uk
Location: 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE

Company Registration Number: 17182949.

13. Regulatory Compliance

Synergy Solutions Global Ltd aims to operate in accordance with applicable UK data protection legislation, including:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018